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Welcome to Print Services Help section and Frequently
Asked Questions. If for some reason this site cannot answer any of your
questions please contact
us.
If you are confused by the technical terms used by Print Services, please
check out our Glossary.
How do I submit a print job
to Print Services on disk?
What type of files can I submit?
Can I submit Macintosh files and disks?
Can I submit files over the web?
How do I save a file in Adobe InDesign for
the best possible output?
How do I save a file in Adobe PageMaker for
the best possible output?
How do I save a file in Microsoft Publisher
for the best possible output?
How do I save a file in Quark XPress for the
best possible output?
How
do I submit a print job to Print Services on disk?
- Fill out a Print Services order form
- Bring down the order form with the PC formatted disk to 151 Whitmore.
- We take CDs, Zip 100 and 250, 3.5" Floppy, and USB Memory Sticks.
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What
type of files can I submit?
We support all of these in PC Format
Adobe Illustrator, InDesign, Pagemaker, Photoshop, Acrobat PDF
Microsoft Word, Excel, Publisher
Corel Draw, PhotoPaint, WordPerfect
Postscript
And others
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Can
I submit Macintosh files and disks?
We would prefer PC files and disks, however
we do take Macintosh files and disks for your convience.
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Can
I submit a file over the web?
As of right now you cannot do this, but if you
have already submitted an order form you can email the file to Print@admin.umass.edu.
We are currently working on a system to submit files over the internet.
Please check back next semester for this exciting new capability.
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Adobe
InDesign - Preflight and Package
Under the File menu, select Preflight. InDesign will
check your document for any major technical problems.
Read through the various sections of the preflight report to make
sure they agree with what you thought you had.
Click the Package button to collect everything you need for
reproduction.
Follow the instructions as they come up on the screen.
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PageMaker
- Save for Service Bureau Instructions
In PageMaker, there is a plug-in under Utilities
named Save for Service Provider. Using the Save for Service Provider
plug-in, the user can copy the publication, all linked image files,
fonts, and other files required to print the document. Save for Service
Provider also helps resolve broken links by prompting the user to
locate the folders containing linked files. Similarly, this plug-in
can also check the status of links and fonts in a PostScript file
generated by PageMaker 6.5.
A concise report of the information we need to create out-put from
a PageMaker or PostScript file can also be created. The report includes
details about fonts, linked graphics, a summary of the print settings,
as well as information about who to contact regarding the publication.
To
save files and generate a report using Save for Service Provider:
- Choose Utilities > Plug-ins
> Save for Service Provider. The Summary dialog box opens.
The plug-in works on the active publication if the Check Pub
is clicked. If the user wants to check a PostScript file, click Check
.PS, and then double-click the PostScript file that is to be sent
to the printer.
- Click Fonts, Links, Printing,
or Colors to see a detailed report on that aspect of the publication
or PostScript file. Print the status information by clicking Print
at any time.
- If the Links dialog box shows one or more
linked files needing attention, click Relink or
Relink All, and navigate to the correct image files.
- To save the publication, click Package,
and set options as follows:
- From the Report Type pop-up menu, choose Formatted
(for a PageMaker publication) or Text only (for an ASCII
text-only file).
- Select Auto Open Package Report if, after saving the
publication and associated files, the user wants to display the
summary report in a new window on your desktop.
- Select Update Links to bring out-of-date links up-to-date
in the original publication before making a package.
- For Include, select Copy Fonts to avoid missing fonts
at print time, and then select the kind of fonts—All, Type
1 (PostScript), or TrueType.
- Click Notes to enter contact information, such as the
user’s name and phone number, any comments on printing the
publication, and then click OK.
- Specify a location in which to save all necessary files.
- Click Save to copy the necessary files to the destination
folder.
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Microsoft
Publisher 2000 - Pack and Go
To start the Pack and Go Wizard, point to Pack
and Go on the File menu, and then click Take
to a commercial printing service. Follow the instructions
on the screen from the Pack and Go Wizard.
If a source file (a graphic or file you have linked to the publication)
can't be found, you can locate the original picture and update the
link.
When Publisher packs the files, it names and numbers the files and
adds a .puz extension. The first file is named Packed01.puz, the second
file is named Packed02.puz and so on. Publisher copies the .puz files
or files to the destination folder or disk and prompts you to insert
additional disks if needed. By default, Publisher packs files to drive
A. If you want to pack them to another location, click Browse
on the Wizard page and then choose a different drive and folder.
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Quark
- Collect for Output Instructions:
- Choose File > Collect for Output
to display the Collect for Output dialog box.
- If a picture file is missing or has been modified,
an alert is displayed. Click List Pictures
to display the dialog box. Select each modified or missing picture.
Click Update to automatically update or locate the picture
file. Click Collect or OK after all pictures have
been located and updated. NOTE: If you click Collect, and continue
with Collect for Output without updating missing or modified pictures,
all the image files needed to output your document correctly may not
be collected.
- If the document has not been saved during
this session, or if any pictures have been updated, an alert is displayed
asking “OK to save document before continuing with Collect for
Output?” Click Save to continue. If the document has never been
saved, the Save as dialog box displays. Enter a name in the Save current
document as field; then, click Save to continue.
- Enter a name in the Report Name field of the
Collect for Output dialog box. On the Mac the default name is the
name of the document with the word “report” added. In Windows
the default name is the name of the document with the extension .XTG.
- Select the drive and folder to which you want
to save your files. Or, click New Folder (the New Folder icon in Windows)
to create a new folder for the document and picture files to be placed
in. Enter a name for the folder in the Create a Folder field and click
Create.
- Click Collect in the Collect for Output dialog
box. NOTE: Collect for Output does not copy the fonts for you.
You must give us a copy of each font you use in your document Using
the Collect For Output Report File
Using Collect for
Output:
- Collect for Output generates a report of useful
information about the document. The report
is a text file, formatted with XPress Tags, that is placed in the
same folder as the collected
document and picture files. The report file includes:
- The document’s original location and the location to which
it is copied
- Document name, date, total pages, width, and height Version
of Quark XPress, file size of Quark XPress document, required
XTensions(TM) software, and active XTensions
- If using Quark XPress 3.3x and EfiColor is active, a list of
any necessary EfiColor Profiles
- Names of the fonts used
- Pictures used (size, box/picture angle, skew, path name, type,
fonts used in EPS files,
and location in the document) • Resolution of pictures
- The names of style sheets and H&Js (the settings that Quark
uses to control
Hyphenation and Justification of paragraphs) used in the document
- Each color created and the information needed to reproduce
custom colors
- Trapping information
- Color plates required for each page.
- You can import the report file into the Output
Request Template located in the Document folder
in your Quark XPress folder (or on the Quark XPress CD). The template
includes space for adding information that we commonly need such as
your name, your dept. name, phone number, etc.
You can customize the template to suit your specific needs.
- To import the file, first open the template
(File > Open) and customize it as needed. Then click
the text box on the lower half of the template and choose File
> Get Text (Command-E 4.
Select the report file and check Include Style Sheets. Then, click
Open. TIP: Include Style
Sheets is available if the XPress Tags filter is installed in your
XTension folder or XTension
Disabled folder and enabled through XTensions Manager (Utilities
> XTensions Manager)
- Choose File > Save and save
the report as a Quark XPress document. When you send us
your file, include this Quark XPress report document so we have the
information about your
document for quick reference. You can delete the XPress Tags version
of the report since
it is now included in the Quark XPress report document.
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