Welcome
Welcome to YouMASS One Stop! We are pleased to offer this resource for students, families, and any members of the UMass Amherst community who have questions about financial aid, tuition and billing, housing, and registering for classes. The site also includes important dates and links to other campus resources.
As part of our “Students First” effort, it is our sincere hope that you will find this online resource both informative and convenient.
Current and prospective graduate students should refer to the Graduate School web site for similar information and frequently asked questions.
Students who are enrolled in or interested in Continuing & Professional Education programs should refer to their web site for more information.
How do I apply for financial aid?
If all I want is a student loan,
do I still need to apply for financial aid?
When will I receive my award letter?
How was my eligibility determined?
What does it mean to be selected
for verification?
How can I find a job on/off campus?
For answers to other questions about financial aid,
visit the FAQ section of the Financial
Aid Services web site.
When will I get my bill?
When is payment due?
What if I pay the bill late?
My student loans don't appear on
my bill. Why?
Why don't my parents receive
the bill at home and why can't they receive any information about
it over the phone?
What is a hold on my account?
Why do I have one and what can I do about it?
For a complete list of frequently asked questions
about billing and fees, visit the FAQ section of the Bursar's
web site.
How do I apply for housing?
When will I know my room assignment?
Will I know who my roommate is before
before I move in?
Can I move into the halls before
the published move-in date?
How can I change my assignment?
Who is eligible to move off-campus?
How do I cancel my room assignment?
For more information about your housing assignment,
living on campus, and the residence halls, visit the Housing and Residence Life
web site.
How do I register for classes?
A course is missing from my schedule and add/drop is over. How do I add this course?
How do I get my “INC” or grade changed?
What courses will transfer
to UMass Amherst?
Are there any forms that
I have to fill out to return to UMass Amherst or is it automatic?
How do I change my address?
I can't access my SPIRE account.
What should I do?
For information about academic calendars, registration
schedules, transfer credit and transcripts visit the Registrar's
web site. To see additional questions go to the Registrar's FAQ page.
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