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FEE REBATE INFORMATION

Your payment is due by the due date indicated on your bill.

QuikPAY for Students

Bills are available to view online. Notification of the electronic bills has been sent to the students to view and/or pay their bills online. QuikPAY is the preferred method of payment. To access QuikPAY students should go to their Student Center in SPIRE and then click on "View/Pay Bill" in the Finances section.

QuikPAY for Parents and Guardians

Students can set up parents and other individuals as Authorized Payers in SPIRE. Students will input the payer's email and assign a temporary password. Authorized Payers will receive an email with their login name, and after signing in with the password provided by the student, they can select a new password for future use. Each billing cycle the payers will receive an email notifying them that the bill is available through a link in the text of the message. Please be advised that QuikPAY and FERPA have their own separate authorizations/access codes. Paying electronically is the preferred payment method but it is optional. You may also send a check or money order, payable to the University of Massachusetts. Put your name and student ID number on all checks, money orders, correspondence and documents. 

Send payments by mail to:

University of Massachusetts;Bursar's Office; 215 Whitmore Administration Building; 181 President's Drive; Amherst, MA 01003

Payments may also be made in person at the Bursar's Teller Windows in the Whitmore Administration Building Monday through Friday from 9:00 AM – 4:00 PM.

FERPA

The Family Education Rights and Privacy Act is a federal law protecting the confidentiality of your student records. In compliance with FERPA, UMass Amherst must have the student's written permission to release information from your records. You can provide permission by filling out a FERPA privacy waiver online. Completing the waiver will allow whomever you designate to communicate with the university about your bill, financial aid and housing. You may edit your FERPA waiver at any time to change or eliminate your designees. The FERPA privacy waiver is limited to two catagories of information: finances and housing. It does not allow your designees access to your academic information (such as your grades). Fill out the FERPA Privacy Waiver through SPIRE; navigate to the (Student Home->Holds and To Do's->FERPA Privacy Waiver).

Payment Plans

A structured payment plan is available through Tuition Management Systems (TMS). To speak with education payment counselors call 1-888-216-4258 and use option #1 for new families or option #2 for current families. TMS is available to enroll students and families, provide tuition payment counseling and answer account questions from 8:00 am to 10:00 pm weekdays and 9:00 am to 3:00 pm on Saturday (EST). THE DEADLINE FOR FALL 2009 SEMESTER IS AUGUST 12, 2009. A 24-hour Family InfoLine (automated account information): 1-800-463-6994

Late Payments and Returned Checks
In addition to being assessed a $50 late fee, late payments will also jeopardize your registration and student enrollment status for the Spring 2009 semester. Any check returned or refused by your bank will result in a $25 charge.

Registration Cancellation and Withdrawal for Undergraduates

Non-attendance does not relieve you of your financial obligation or entitle you to a refund.

If you decide not to attend the University, the charges on your bill remain your obligation unless you properly withdraw from the University. If you withdraw by the first day of classes, you will not incur tuition liability. After that, you will be held responsible for the charges in accordance with the following undergraduate refund schedule: