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FEE REBATE INFORMATION

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Mission Statement

To provide excellent customer service to students, parents, faculty, staff, alumni, campus departments and external organizations while maintaining an environment that values people and fosters respect.

In achieving the Bursar's Office mission and role we value:
  • The highest possible quality of service to our customers, assisting them in achieving their educational, research and public service goals.
  • The pursuit of quality through continued process improvement.
  • Professional ethics, integrity, and honesty in every facet of our operations.
  • Expression of all points of view.
  • Diversity through our organization.

The main activities of the Office of the Bursar include student billing and collections for all graduate, undergraduate and continuing education students at the University. We prepare and send electronic tuition bills and provide account analysis to students. Payments for tuition fee bills are processed electronically, in person or through the mail. We are part of the Office of Administration and Finance.
Location

UMass Amherst
181 President's Drive
Bursar's Office
215 Whitmore Bldg
Amherst, MA 01003

Contact us: email bursar@admin.umass.edu

Telephone 413 545-2368

Business Hours

Mon-Fri Room 225 payments/teller area 9:00-4:00

Mon-Fri Room 215 Customer Service inquiries 9:00-5:00

 

 

 

 

© University Massachusetts Amherst  |   bursar@admin.umass.edu